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Information-Technology-Management Related Exams - Information-Technology-Management Certified Questions
The WGU Information-Technology-Management certification exam is a crucial part of career development in the tech sector. Cracking the WGU Information Technology Management QGC1 (Information-Technology-Management) exam strengthens your chances of landing high-paying jobs and promotions. Yet, preparing for the Information-Technology-Management Exam can be challenging, and many working applicants struggle to find Information-Technology-Management practice test questions they require to be successful in their pursuit.
WGU Information Technology Management QGC1 Sample Questions (Q121-Q126):
NEW QUESTION # 121
What is a method for confirming users' identities?
Answer: B
Explanation:
* Defining Authentication:
* Authentication is the process of verifying a user's identity to ensure they are who they claim to be.
* This is commonly achieved through knowledge factors (passwords), possession factors (tokens), or biometric factors (fingerprints).
* Why Other Options Are Incorrect:
* Option A (Information secrecy):Focuses on protecting data, not identity confirmation.
* Option B (Public key encryption):A method of encryption, not directly tied to user identity verification.
* Option D (Authorization):Deals with granting access to resources after authentication.
References:
* "Authentication and Identity Management" - NIST
* Authentication Processes Overview - ISO 27001
NEW QUESTION # 122
What is the purpose of a storyboard in the context of system development?
Answer: D
Explanation:
A storyboard in system development is a tool used to map the user's journey through a system, illustrating the sequence of screens, interactions, and processes from the user's perspective. This helps stakeholders and developers visualize how the system will support the user experience before detailed design and coding occur.
Option A: An interactive model is closer to a prototype, not a storyboard.
Option C: Storyboards precede user testing; they are not testing tools themselves.
Option D: Writing code occurs in the development phase, not storyboarding.
Thus, the purpose of a storyboard is to map the user's journey with a system.
Reference:
WGU Information Technology Management - Business Analysis Tools, section on Storyboarding.
NEW QUESTION # 123
When should a product management team utilize a prototype?
Answer: C
NEW QUESTION # 124
Which operational customer relationship management (CRM) technology maintains customer data and identifies prospective customers for future sales?
Answer: A
Explanation:
* Operational CRM Overview:
* Operational CRM technologies support day-to-day customer interactions and data management.
* Contact managementis the specific technology used to store customer information, track interactions, and manage future sales opportunities.
* Application in the Scenario:
* Maintaining customer data and identifying prospective customers for future sales are core functions of contact management systems in CRM.
* Why Other Options Are Incorrect:
* Option A (Cross-selling):Cross-selling is a sales strategy, not a CRM technology.
* Option B (Campaign management):Campaign management focuses on organizing marketing campaigns.
* Option C (Call scripting):Call scripting aids in customer interactions but does not manage customer data.
References:
* Operational CRM Tools Overview - Zoho CRM
* Contact Management Best Practices - Salesforce
NEW QUESTION # 125
What is the focus of materials management in supply chain management?
Answer: A
Explanation:
Materials management within supply chain management focuses on coordinating the availability, flow, and movement of raw materials, components, and finished products. This ensures that production schedules are met, inventory is managed effectively, and customer deliveries are fulfilled on time.
Option A: Equipment placement is part of production design, not materials management.
Option B: Materials management includes inventory control, not eliminating it.
Option C: Marketing strategies are unrelated to supply chain material flow.
Thus, the correct focus is coordinating the availability and movement of materials and products.
Reference:
WGU Information Technology Management - Supply Chain Management, section on Materials Management.
NEW QUESTION # 126
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