CIPS L6M2試験解説、L6M2日本語版テキスト内容
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権威のあるL6M2試験解説 & 合格スムーズL6M2日本語版テキスト内容 | 一番優秀なL6M2試験問題解説集 Global Commercial Strategy
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CIPS Global Commercial Strategy 認定 L6M2 試験問題 (Q23-Q28):
質問 # 23
SIMULATION
Evaluate the following approaches to strategy formation: intended strategy and emergent strategy
正解:
解説:
Evaluation of Intended Strategy vs. Emergent Strategy
Introduction
Strategy formation is a critical process that determines how businesses achieve their objectives. Two contrasting approaches exist:
Intended Strategy - A deliberate, planned approach, where management defines a clear course of action.
Emergent Strategy - A flexible, adaptive approach, where strategy evolves in response to external changes.
Both approaches have advantages and constraints, and organizations often combine both to maintain strategic direction while adapting to market uncertainties.
1. Intended Strategy(Planned Approach to Strategy Formation)
Definition
An intended strategy is a structured, pre-planned approach where an organization sets long-term goals and develops a roadmap to achieve them.
✅ Key Characteristics:
Clearly defined mission, vision, and objectives.
Top-down decision-making with structured implementation plans.
Focus on forecasting, market research, and competitor analysis.
Example:
McDonald's follows an intended strategy by expanding its franchise model using structured business plans and operational guidelines.
Advantages of Intended Strategy
✔ Provides a clear vision and direction - Ensures all departments align with corporate goals.
✔ Supports long-term resource allocation - Helps in budgeting and investment planning.
✔ Enhances risk management - Allows organizations to prepare for potential challenges.
✔ Ensures consistency - Ideal for stable industries with predictable market conditions.
Constraints of Intended Strategy
❌ Inflexible in dynamic markets - Struggles with unforeseen changes (e.g., economic crises, technology shifts).
❌ Can lead to missed opportunities - Focuses on execution rather than adaptation.
❌ Slow response time - Delays decision-making in fast-changing industries.
Key Takeaway: Intended strategy works best in stable environments where long-term planning can be executed without major disruptions.
2. Emergent Strategy(Flexible & Adaptive Approach to Strategy Formation) Definition An emergent strategy is a responsive, flexible approach where businesses adapt their strategies based on real-time changes in the market.
✅ Key Characteristics:
Strategy emerges from trial and error, experimentation, and learning.
Encourages bottom-up decision-making, allowing employees to contribute.
Focuses on short-term flexibility and continuous adjustments.
Example:
Amazon's move into cloud computing (AWS) was an emergent strategy, as it originally started as an online bookstore but adapted to market opportunities.
Advantages of Emergent Strategy
✔ Highly adaptable - Allows businesses to pivot in response to market shifts.
✔ Encourages innovation and experimentation - Promotes new ideas and flexible problem-solving.
✔ Reduces risk of failure - Companies can adjust strategies before fully committing to large-scale investments.
✔ Works well in unpredictable environments - Essential for industries like technology, fashion, and e-commerce.
Constraints of Emergent Strategy
❌ Lack of clear direction - Can create confusion in organizations with no defined strategic goals.
❌ Resource inefficiency - Constant adjustments may lead to wasted time and investment.
❌ Difficult to scale - Unstructured decision-making can cause inconsistencies.
Key Takeaway: Emergent strategy is ideal for fast-changing industries where adaptability is more valuable than rigid planning.
3. Comparison: Intended Strategy vs. Emergent Strategy
Key Takeaway: Most successful organizations blend both approaches, using intended strategy for stability and emergent strategy for adaptability.
4. Conclusion
Both intended and emergent strategies have strengths and weaknesses.
✅ Intended strategy is best for structured, long-term growth in stable industries.
✅ Emergent strategy allows for rapid adaptation in volatile markets.
✅ Most businesses use a combination of both approaches, balancing planning with flexibility.
By integrating intended and emergent strategies, organizations can maintain stability while responding effectively to market changes.
質問 # 24
SIMULATION
XYZ is a high fashion clothing designer and wishes to complete a benchmarking exercise. Discuss priority dimensions to be measured in the benchmarking exercise and propose a strategy for completing the exercise
正解:
解説:
Benchmarking Exercise for XYZ - A High Fashion Clothing Designer
Introduction
Benchmarking is a strategic performance measurement tool that helps businesses compare their processes, products, and strategies with industry leaders to identify areas for improvement.
As a high fashion clothing designer, XYZ must focus on key priority dimensions such as product quality, supply chain efficiency, sustainability, brand positioning, and customer engagement. A structured benchmarking strategy ensures that XYZ can achieve competitive advantage, optimize operations, and align with industry best practices.
1. Priority Dimensions to be Measured in Benchmarking
XYZ should focus on the following five key benchmarking dimensions to enhance its competitiveness in the luxury fashion market:
1. Product Quality and Design Innovation
✅ Why it's important?
High fashion brands compete on premium materials, craftsmanship, and exclusivity.
Quality affects brand reputation, pricing strategy, and customer loyalty.
Example: XYZ can benchmark against Gucci or Chanel by comparing fabric sourcing, production techniques, and unique design elements.
2. Supply Chain Efficiency and Lead Times
✅ Why it's important?
Speed-to-market is critical in high fashion, especially for seasonal collections.
Efficient supply chains reduce costs and enhance inventory management.
Example: Zara benchmarks against luxury brands to optimize supply chains while maintaining affordability.
Key Metrics to Benchmark:
Supplier lead times (raw materials to finished goods).
Production cycle time (design to retail store).
Logistics and distribution efficiency.
3. Brand Positioning and Market Perception
✅ Why it's important?
A high fashion brand's success depends on prestige, exclusivity, and perceived value.
Benchmarking against top competitors helps XYZ maintain a premium brand image.
Example: XYZ can compare its marketing strategies, social media presence, and celebrity endorsements with Louis Vuitton or Dior.
Key Metrics to Benchmark:
Brand awareness and perception (customer surveys).
Pricing strategy compared to competitors.
Effectiveness of marketing campaigns and influencer collaborations.
4. Sustainability and Ethical Sourcing
✅ Why it's important?
Consumers expect eco-friendly, ethically produced fashion.
Sustainable brands gain a competitive edge and attract Gen Z and millennial buyers.
Example: Stella McCartney's ethical fashion model is a benchmark for sustainable materials and responsible sourcing.
Key Metrics to Benchmark:
Use of sustainable materials (organic, recycled fabrics).
Ethical supplier compliance with fair labor practices.
Carbon footprint reduction in production and logistics.
5. Customer Engagement and Experience
✅ Why it's important?
Luxury brands thrive on personalized customer experiences and loyalty programs.
Omnichannel retail (physical stores + digital platforms) enhances sales and retention.
Example: Burberry's digital transformation provides a seamless luxury online shopping experience.
Key Metrics to Benchmark:
Online vs. in-store customer engagement levels.
AI-driven personalization in e-commerce.
Customer service responsiveness and return policies.
2. Proposed Strategy for Completing the Benchmarking Exercise
To complete the benchmarking process successfully, XYZ should follow a structured benchmarking approach using the 5-step process:
Step 1: Identify Benchmarking Objectives
Define what XYZ wants to achieve (e.g., reducing lead times, improving sustainability).
Select benchmarking partners (competitors, industry leaders, cross-industry comparisons).
Step 2: Data Collection & Research
Use primary and secondary research to gather data:
Primary Research: Surveys, interviews, supplier audits.
Secondary Research: Competitor reports, industry data, fashion indexes.
Example: Studying annual sustainability reports from high fashion brands to benchmark against sustainability best practices.
Step 3: Analyze Performance Gaps
Compare XYZ's current performance metrics with industry benchmarks.
Identify gaps and improvement opportunities (e.g., faster supply chain, better brand marketing).
Example Analysis:
XYZ's supply chain lead time = 60 days vs. benchmark brand = 30 days → Strategy needed for optimization.
Step 4: Develop and Implement Improvement Strategies
Set SMART objectives (Specific, Measurable, Achievable, Relevant, Time-bound).
Adjust supply chain processes, brand positioning, marketing strategies, and customer experience initiatives.
Example Action Plan:
Supply Chain: Partner with local European suppliers to reduce lead times.
Sustainability: Introduce organic cotton & cruelty-free leather in the next collection.
Step 5: Continuous Monitoring and Review
Regularly review benchmarking outcomes.
Adjust strategies to remain competitive in the evolving high fashion market.
Example: Chanel adapts marketing campaigns every season to maintain exclusivity and desirability.
Conclusion
Benchmarking allows XYZ to measure product quality, supply chain efficiency, brand positioning, sustainability, and customer engagement against high fashion industry leaders. A structured 5-step benchmarking process ensures that XYZ continuously improves its strategic performance and maintains a competitive edge.
質問 # 25
SIMULATION
Examine how an organisation can strategically position itself within the marketplace.
正解:
解説:
How an Organization Can Strategically Position Itself in the Marketplace Strategic positioning is the process by which an organization differentiates itself from competitors and establishes a strong, sustainable presence in the market. It involves making key decisions regarding branding, pricing, customer engagement, and competitive advantage to attract and retain customers.
Below are the key strategies an organization can use to position itself strategically in the marketplace:
1. Competitive Strategy (Porter's Generic Strategies)
Organizations can use Michael Porter's Competitive Strategies to define their market position:
Cost Leadership - Competing on price by offering the lowest-cost products or services.
Differentiation - Offering unique, high-quality, or innovative products that stand out.
Focus (Niche Strategy) - Targeting a specific market segment with specialized products or services.
Example:
Aldi (Cost Leadership) keeps prices low by optimizing supply chains.
Apple (Differentiation) uses innovation and brand exclusivity to dominate the premium tech market.
Rolls-Royce (Focus Strategy) targets a niche luxury segment instead of mass markets.
2. Strong Branding and Market Perception
Organizations must build a strong brand identity to differentiate themselves. This includes:
✅ Consistent Branding - Using logos, colors, and messaging that reinforce identity.
✅ Emotional Connection - Telling a brand story that resonates with customers.
✅ Trust and Reputation - Delivering quality products and services to establish credibility.
Example:
Coca-Cola uses global branding to evoke happiness and refreshment, maintaining strong market dominance.
Tesla markets itself as an innovative, eco-friendly brand, appealing to environmentally conscious consumers.
3. Innovation and Product Development
To maintain a competitive edge, companies must invest in innovation and continuously improve their products/services.
✅ Technology Adoption - Implementing cutting-edge solutions (e.g., AI, automation).
✅ Customer-Centric Innovation - Developing products based on customer needs.
✅ First-Mover Advantage - Being the first to introduce groundbreaking products.
Example:
Amazon's AI-driven supply chain ensures fast deliveries and high customer satisfaction.
Netflix's streaming model revolutionized entertainment consumption, making it an industry leader.
4. Digital Transformation and Market Reach
Organizations can use digital tools and platforms to enhance their strategic positioning:
✅ E-commerce & Online Presence - Expanding reach beyond physical locations.
✅ Social Media & Influencer Marketing - Engaging with customers through digital channels.
✅ Data Analytics - Using customer insights to make strategic decisions.
Example:
Nike's e-commerce growth and direct-to-consumer (DTC) model strengthened its competitive position.
Zara's fast fashion strategy, driven by data analytics, allows quick response to trends.
5. Sustainability and Corporate Social Responsibility (CSR)
Modern consumers prefer brands that demonstrate social and environmental responsibility. Companies can differentiate themselves by:
✅ Sustainable Sourcing - Using eco-friendly materials and ethical suppliers.
✅ Corporate Ethics - Promoting fair labor practices and social initiatives.
✅ Carbon Footprint Reduction - Committing to green energy and carbon neutrality.
Example:
Patagonia's sustainability-first strategy attracts eco-conscious consumers.
Unilever's "Sustainable Living Plan" enhances brand loyalty through ethical business practices.
6. Strategic Partnerships and Market Expansion
Organizations can strengthen their market position through collaborations and global expansion:
✅ Mergers & Acquisitions - Gaining market share by acquiring competitors.
✅ Joint Ventures - Partnering with companies for mutual growth.
✅ New Market Entry - Expanding into emerging markets.
Example:
Google acquiring YouTube enhanced its presence in digital content.
Starbucks' partnership with Nestlé expanded its global coffee distribution.
Conclusion
Strategic positioning requires a clear understanding of competitive advantage, market needs, and innovative growth strategies. By leveraging cost leadership, differentiation, branding, innovation, digital transformation, sustainability, and partnerships, organizations can sustain long-term success in a competitive market.
質問 # 26
SIMULATION
Assess benchmarking as an approach to analysing an organisations performance.
正解:
解説:
Benchmarking as an Approach to Analyzing Organizational Performance
Introduction
Benchmarking is a performance measurement tool used by organizations to compare their processes, products, or services against industry standards, competitors, or best practices. It helps organizations identify performance gaps, set improvement targets, and enhance competitive advantage.
There are different types of benchmarking, including internal, competitive, functional, and generic benchmarking, each serving different strategic objectives.
1. Types of Benchmarking
Organizations can adopt different benchmarking approaches based on their goals:
2. How Benchmarking Helps in Performance Analysis
Benchmarking provides quantifiable insights to assess and improve organizational performance in key areas:
✅ Identifies Performance Gaps - Highlights areas where an organization lags behind competitors or industry best practices.
✅ Improves Operational Efficiency - Helps streamline supply chain, production, and customer service processes.
✅ Enhances Strategic Decision-Making - Supports data-driven decisions for resource allocation, pricing strategies, and process optimization.
✅ Drives Continuous Improvement - Encourages a culture of innovation and best practice adoption.
✅ Boosts Competitive Advantage - Enables organizations to stay ahead in their market by implementing superior processes.
Example: A retail chain benchmarking delivery speed against Amazon may adopt AI-driven inventory management to reduce delays.
3. Advantages of Benchmarking
✅ Objective Performance Measurement - Uses industry data to provide realistic performance targets.
✅ Encourages Best Practice Adoption - Helps companies learn from successful competitors.
✅ Enhances Cost Efficiency - Identifies areas for cost reduction and resource optimization.
✅ Facilitates Strategic Growth - Helps companies improve customer experience, product innovation, and market positioning.
Example: McDonald's benchmarked Starbucks' digital loyalty program, leading to the launch of MyMcDonald's Rewards, improving customer retention.
4. Limitations of Benchmarking
❌ Limited to Available Data - Confidential industry data may not always be accessible.
❌ Lack of Context - Differences in business models, resources, and market conditions can make direct comparisons misleading.
❌ Focus on Imitation Over Innovation - Firms may focus too much on copying competitors rather than developing unique strategies.
❌ Resource-Intensive - Conducting in-depth benchmarking requires time, expertise, and financial investment.
Example: XYZ Construction benchmarking against a large multinational may find certain strategies unrealistic due to scale differences.
5. Application of Benchmarking in Different Sectors
Organizations across industries use benchmarking for performance analysis:
Conclusion
Benchmarking is an effective performance analysis tool that helps organizations identify gaps, adopt best practices, and enhance competitiveness. However, it must be used carefully to avoid blind imitation and consider contextual differences. When integrated with other strategic models (e.g., SWOT, Balanced Scorecard), benchmarking provides a powerful framework for continuous improvement and strategic growth.
質問 # 27
SIMULATION
Discuss how XYZ, a global beverage manufacturing organisation, could use the Boston Consultancy Group Framework to impact upon strategic decision making Introduction The Boston Consulting Group (BCG) Matrix is a strategic tool used by organizations to analyze their product portfolio and allocate resources effectively. It classifies products into four categories-Stars, Cash Cows, Question Marks, and Dogs-based on market growth rate and market share.
As a global beverage manufacturing organization, XYZ can use the BCG Matrix to evaluate its product range, identify growth opportunities, and make informed strategic decisions.
1. Explanation of the BCG Matrix
The BCG Matrix is divided into four quadrants:
Example for XYZ:
Star: A fast-growing energy drink brand in emerging markets.
Cash Cow: A flagship cola product with stable market demand.
Question Mark: A new functional health drink with uncertain market acceptance.
Dog: An underperforming diet soda variant with declining sales.
2. How XYZ Can Use the BCG Matrix for Strategic Decision-Making
XYZ can use the BCG Matrix to make resource allocation and investment decisions based on product performance.
3. Advantages of Using the BCG Matrix for XYZ
✅ Resource Allocation - Helps prioritize investment in high-growth products.
✅ Strategic Focus - Identifies which products to grow, maintain, or phase out.
✅ Market Adaptation - Helps XYZ adjust its beverage portfolio based on changing consumer trends.
Example: If XYZ's energy drink (a Star) is experiencing high growth, more marketing and production investment may be justified.
4. Limitations of the BCG Matrix
❌ Ignores Market Competition - A product may have a high market share, but competition could still impact profitability.
❌ Simplistic Assumptions - Not all products neatly fit into one category; market dynamics are complex.
❌ Focuses on Growth and Share Only - It does not consider external factors like profit margins, customer loyalty, or brand strength.
Example: A Question Mark product might have potential, but if consumer preferences shift, it may never become a Star.
5. Application of the BCG Matrix in the Beverage Industry
XYZ can apply the BCG Matrix by reviewing its entire product portfolio across different geographic markets.
Conclusion
The BCG Matrix is a valuable strategic tool for XYZ to analyze its product portfolio, prioritize investments, and make informed market-based decisions. However, it should be used alongside other strategic models (e.g., PESTLE, VRIO) to ensure a comprehensive business strategy.
正解:
解説:
Boston Consulting Group (BCG) Matrix and Strategic Decision-Making for XYZ
質問 # 28
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