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IFMA CFM Exam Syllabus Topics:

Topic
Details

Topic 1

Occupancy and Human Factors: This section measures the skills of Facility Managers and covers the workplace environment, occupant services, and occupant health, safety, and security. Understanding these factors is essential for creating a conducive and safe work environment for all occupants. Operations and Maintenance: This domain assesses the capabilities of Operations Managers in managing buildings, systems, infrastructure, and grounds. It includes overseeing furniture, fixtures, and equipment, ensuring physical safety and security, and implementing effective operations and maintenance processes. Knowledge of work management support systems and handling renewals and renovations is also critical.

Topic 2

Facility Information Management and Technology Management: This domain focuses on the skills of Information Technology Managers in data collection and information management. It includes information protection and cybersecurity, technology needs assessment and implementation, and maintenance and upgrades of technology systems to ensure efficient operations.

Topic 3

Leadership and Strategy: This domain focuses on the competencies of Facility Managers in strategic planning and alignment with organizational demands. It covers policies, procedures, compliance issues, individual and team management, leadership qualities, relationship management, change management, corporate social responsibility, and understanding external factors affecting facility management.

Topic 4

Real Estate: This domain assesses the skills of the target audience in developing real estate strategies. It covers real estate assessment, acquisition, disposal processes, asset management, space management, major projects, and new construction to optimize facility use.

Topic 5

Communication: This domain assesses the abilities of Risk Managers in planning, delivering, and evaluating communication strategies within facility management. Effective communication is vital for ensuring that all stakeholders are informed and engaged.

Topic 6

Risk Management: This section measures the skills of Risk Managers in planning for risk management. It includes emergency preparedness, response, recovery strategies, facility resilience, and business continuity planning to mitigate potential risks associated with facility operations.

Topic 7

Sustainability: This section evaluates the skills of the target audience in managing sustainability initiatives. It covers energy management, water management, materials and consumables management, waste management, and workplace site management to promote environmentally responsible practices within facilities.

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IFMA Certified Facility Manager Sample Questions (Q156-Q161):

NEW QUESTION # 156
What is the information gained from a risk assessment, business impact analysis, and a resource needs assessment used for?

A. Business workflow plans.
B. Continuity and recovery plans.
C. Risk management analyses.
D. Property inspection and insurance assessments.

Answer: B

Explanation:
Continuity and recovery planning ensures an organization can maintain operations during and after disruptions.According to IFMA'sRisk Managementcompetency,business impact analysis (BIA) and risk assessments are used to develop robust continuity strategies.
* Option C (Continuity and recovery plans) is correctbecause itaddresses operational resilience and disaster recovery.
* Option A (Business workflow plans)focus onday-to-day operations, not crisis response.
* Option B (Property inspections)ensurecompliance and safety but do not focus on recovery.
* Option D (Risk management analyses)identify risks butdo not provide recovery solutions.
A well-structuredcontinuity plan minimizes downtime and ensures business stability.

NEW QUESTION # 157
What advantages can you gain by capturing and applying lessons learned in a multi-phased project?

A. People learn what works and how to get along with their peers and leaders. As a result, teams can be organized so conflicts can be avoided since interpersonal relationships have already been tested.
B. Since every phase is different, the only advantage of moving solutions forward is to know what has already been tried as learned from a previous situation.
C. Purchases made in earlier phases can be reused in later phases, saving money through efficient management of resources and negotiation of discounts with vendors as project managers learn to work with vendors.
D. Documenting lessons learned provides a way to pass on and usefully apply knowledge gained in one project to other projects. This saves time and money by preventing mistakes, streamlining work processes, and freeing staff to deal with unique aspects of later phases.

Answer: D

Explanation:
Capturing and applyinglessons learnedis a best practice in project management thatimproves efficiency, reduces errors, and enhances resource allocation. TheIFMA Project Managementcompetency highlights thatstructured documentation and application of previous experiences lead to cost and time savings.
* Option A is correctbecause documenting lessons ensurescontinuous improvement and best practice adoption.
* Option B (Reusing purchases)is helpful butnot always feasiblefor all project types.
* Option C (Only knowing past solutions)ignores thestrategic application of lessons learned.
* Option D (Managing interpersonal relationships)is beneficial butnot the primary advantage.
This approachsupports process standardization, reduces errors, and enhances project execution.

NEW QUESTION # 158
What defines the building envelope?

A. Stairways and vertical penetrations.
B. Exterior walls, roof, windows, and doors.
C. Corridors and circulation spaces.
D. Electrical and mechanical areas.

Answer: B

Explanation:
Thebuilding envelope consists of exterior components that separate the interior from external conditions.TheIFMA Building Systems competencydefines the building envelope asexterior walls, roof, windows, and doors.
* Option B is correctas it includesall structural components that protect the interior environment.
* Option A (Stairways)are part of theinterior structure, not the envelope.
* Option C (Corridors and circulation spaces)areinside the building.
* Option D (Electrical and mechanical areas)arefacility components but not part of the envelope.
Thebuilding envelope affects energy efficiency, insulation, and structural integrity.

NEW QUESTION # 159
When is the final payment made for a large-scale construction project?

A. After no less than 100% of the construction work has been completed
B. Upon receipt of all deliverables, closeout documents, and lien releases
C. At the time of substantial completion

Answer: B

Explanation:
For a large-scale construction project, the final payment is made only after receiving all deliverables, closeout documents, and lien releases (Option C).
Why Option C is Correct?
* A project is not considered fully complete until all deliverables, warranties, and lien releases have been submitted.
* Lien releases ensure that contractors, subcontractors, and suppliers have been fully paid, preventing future legal claims.
* Closeout documents include as-built drawings, operation manuals, and warranties, which are critical for facility operations.
* IFMA's Project Management Core Competency states that FM professionals must ensure all final compliance, legal, and financial obligations are met before final payment.
Why Other Options Are Incorrect?
* Option A (At the time of substantial completion): Substantial completion means the building is functional, but minor work (punch list items) remains. Final payment should not be made until all contractual obligations are met.
* Option B (After 100% construction completion): While physical construction may be completed, final administrative tasks, legal documentation, and compliance verifications must still be finalized before payment.

NEW QUESTION # 160
What is the process of limiting a company's exposure to liability?

A. Risk avoidance.
B. Risk management.
C. Limited liability analysis.
D. Liability management.

Answer: B

Explanation:
Risk managementinvolves identifying, assessing, and mitigating risks that could result in liability. This process includes:
* Implementing safety procedures and compliance measures.
* Training employees on risk mitigation strategies.
* Developing emergency response and contingency plans.
* Why the other options are incorrect:
* (B) Risk avoidanceseeks to eliminate risk altogether but is not always feasible.
* (C) Liability managementis a subset of risk management but does not encompass the entire process.
* (D) Limited liability analysisis a financial strategy, not a risk mitigation process.

NEW QUESTION # 161
......

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