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受信任的PMI-PMOCP證照指南和有用的PMI認證培訓 -值得信賴的PMI PMI Project Management Office Certified Professional

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>> PMI-PMOCP證照指南 <<

PMI-PMOCP證照指南-最新考試題庫幫助妳壹次性通過考試

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最新的 PMI Certification PMI-PMOCP 免費考試真題 (Q120-Q125):

問題 #120
During the planning phase for establishing a PMO, the PMO team encounters resistance from project managers who are concerned about potential bureaucracy and additional workload. The PMO professional recognizes the importance of stakeholder buy-in for successful PMO implementation.
What should the PMO professional do to address these concerns?

A. Develop a detailed cost-benefit analysis to demonstrate the potential return on investment (ROI) of the PMO to project managers.
B. Conduct a benchmarking study to identify best practices from successful PMOs in similar organizations.
C. Diagnose the needs and challenges within the organization and tailor the PMO's services and support functions to address those needs.
D. Implement a communications management plan to address potential resistance and facilitate the adoption of the PMO within the organization.

答案：C

解題說明：
Addressing resistance requires understanding anddiagnosing organizational needs and pain points, then customizing PMO services to reduce bureaucracy and support project managers effectively. Tailoring the PMO ensures relevance and increases stakeholder buy-in.
Cost-benefit analyses (Option A), benchmarking (Option C), and communication plans (Option D) are valuable but less effective if not grounded in an understanding of actual organizational challenges.
PMI-PMOCP Governance and Change Management principles highlightstakeholder-centric tailoring and diagnosisas foundational steps.
References:
PMI-PMOCPExam Content Outline, Governance Domain
PMI Practice Standard for Project Management Offices (2013), Change Management PMI PMO Value Ring, Stakeholder Engagement

問題 #121
An enterprise PMO (EPMO) in a large telecommunications company is overwhelmed with service requests from various departments. With limited resources, the EPMO cannot serve all customers and meet their expectations in the short term.
Which action should the PMO professional take to ensure efficient delivery?

A. Educate customers on service-level agreements (SLAs) for each service.
B. Escalate the issue to the executive team and request additional resources.
C. Allocate PMO resources to incoming requests based on their experience.
D. Prioritize and assign service requests based on their strategic impact.

答案：D

解題說明：
The PMI-PMOCP Lifecycle Management domain guides PMOs toprioritize resources and services based on strategic impact, ensuring that limited capacity is allocated to initiatives that deliver the highest organizational value.
Escalation (Option A) may be necessary eventually but is not the immediate corrective action. Allocating resources by experience (Option B) ignores strategic prioritization. Educating customers on SLAs (Option D) is useful but secondary to prioritization decisions.
This prioritization approach helps the EPMO maximize impact, manage expectations, and optimize service delivery under constraints.
References:
PMI-PMOCPExam Content Outline, Lifecycle Management Domain
PMI Practice Standard for Project Management Offices (2013), Service Delivery and Prioritization PMI PMO Value Ring, Resource Management and Prioritization

問題 #122
Due to a recent organizational transformation, the PMO has been excluded from strategic meetings and discussions. Although still responsible for program and project performance reporting, business representatives are now bypassing the PMO and directly approaching project managers for specific performance updates.
What actions should the PMO professional take to ensure the PMO remains valued by the organization?

A. Meet with business representatives individually to understand their current needs and adjust the PMO services accordingly.
B. Redesign the PMO reports based on the type of information the project managers are providing to the business representatives.
C. Consult with the business representatives to determine what they would like to change in the reports they are receiving from the PMO.
D. Request project managers to continue following the established process of reporting to the PMO.

答案：A

解題說明：
When a PMO's role is diminished due to organizational change, proactively engaging with business representatives is critical. PMI-PMOCP emphasizesmeeting with key stakeholders individually to understand their evolving needs and expectations. This approach helps the PMO realign its services, rebuild trust, and demonstrate relevance, ensuring it continues to add value.
Redesigning reports (option A) or consulting about reports (option C) are tactical and may follow understanding needs but lack the personal engagement necessary for sustained value. Simply enforcing existing processes (option D) ignores the root cause of bypass behavior.
Reference:PMI Project Management Office Certified Professional (PMI-PMOCP)Examination Content Outline, PMI 2021.PMI-PMOCP Study Guide, Chapter on Strategic Alignment and Stakeholder Management.

問題 #123
A newly appointed PMO professional received a mandate for setting up a PMO in an organization operating in the energy sector, with a main objective of improving project delivery.
What should the PMO professional do first?

A. Develop a PMO charter that includes its purpose, objectives, and key services.
B. Assess the current state of organizational project management maturity and identify gaps.
C. Create policies and procedures that oversee organizational project management processes.
D. Create a plan for the PMO that aligns with the organizational goals.

答案：B

解題說明：
When establishing a new PMO, the foundational step is to assess the current maturity of organizational project management practices. PMI-PMOCP stresses that understanding the existing capabilities and gaps enables the PMO professional to develop tailored interventions and set realistic objectives.
This maturity assessment informs the design of the PMO charter, processes, and plans, ensuring they are relevant and aligned with organizational needs. Creating policies or plans without this understanding risks misalignment and inefficiency. The maturity assessment also supports stakeholder engagement by providing an objective baseline from which to measure progress.
Reference:PMI Project Management Office Certified Professional (PMI-PMOCP)Examination Content Outline, PMI 2021.PMI-PMOCP Study Guide, Chapter on PMO Establishment and Organizational Maturity.

問題 #124
An organization is going through a transformation process that will impact its processes and employee job descriptions. The PMO professional needs to ensure continuous improvement of the organization's PMO in these turbulent times.
What should the PMO professional do in this situation?

A. Regularly review the internal project management methodologies, processes, and tools.
B. Survey senior management and other PMO stakeholders to evaluate their satisfaction with PMO.
C. Continuously reassess which PMO functions are in scope according to the new organizational changes.
D. Ask senior management to be involved in defining job descriptions for the project managers.

答案：C

解題說明：
During organizational transformations, the PMO professional mustcontinuously reassess the scope and functions of the PMOto ensure it remains aligned with evolving organizational structures and priorities. This dynamic adjustment enables the PMO to stay relevant and contribute effectively to change initiatives.
While reviewing methodologies and surveying stakeholders are important, focusing on the PMO's scope ensures its services and role evolve appropriately. Engaging senior management in job descriptions (Option A) is less direct to PMO continuous improvement.
PMI-PMOCP Lifecycle Management emphasizes adaptability and ongoing alignment as core to PMO sustainability.
References:
PMI-PMOCPExam Content Outline, Lifecycle Management Domain
PMI Practice Standard for Project Management Offices (2013), Continuous Improvement PMI PMO Value Ring, Adaptability and Change Management

問題 #125
......

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