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Pass Guaranteed 2025 Unparalleled WGU Information-Technology-Management: Test WGU Information Technology Management QGC1 Question

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WGU Information Technology Management QGC1 Sample Questions (Q39-Q44):

NEW QUESTION # 39
Which basic business system serves operational level analysts in an organization?

A. Executive information system (EIS)
B. Decision support system (DSS)
C. Optimization analysis system (OAS)
D. Transaction processing system (TPS)

Answer: D

Explanation:
* Definition of Transaction Processing System (TPS):
* A TPS handles theday-to-day business transactionsof an organization, such as sales, payroll, order processing, and inventory tracking.
* It is designed foroperational-level analystswho need to process large volumes of routine transactions efficiently.
* Purpose of TPS:
* Ensures the integrity and accuracy of business transactions.
* Provides operational data required for other systems like Decision Support Systems (DSS) or Management Information Systems (MIS).
* Incorrect Options Analysis:
* A. Optimization Analysis System (OAS):Not a standard system type in IT management.
* B. Decision Support System (DSS):Focuses on tactical and strategic decision-making.
* D. Executive Information System (EIS):Caters to high-level executives, not operational-level analysts.
References and Documents of Information Technology Management:
* "Foundations of IT Systems" (McGraw-Hill Education).
* ITIL Foundation Documentation (Axelos).

NEW QUESTION # 40
Which term describes an iterative design approach that builds a model of a system to ensure it meets user and business requirements?

A. Discovery prototyping
B. Rapid application development (RAD)
C. Loose coupling
D. Joint application development (JAD)

Answer: C

NEW QUESTION # 41
What is a method for confirming users' identities?

A. Information secrecy
B. Authentication
C. Public key encryption
D. Authorization

Answer: B

NEW QUESTION # 42
A company has a large percentage of employees who resist the use of new technologies. What should the company consider first before implementing a unified communications system?

A. Competitors' systems
B. Employee accessibility
C. Corporate culture
D. Pilot testing

Answer: C

Explanation:
* Importance of Corporate Culture in Technology Adoption:
* Organizational culture directly influences employees'willingness to adopt new technologies.
* Resistance often stems from fear of change, lack of trust in technology, or inadequate training.
* Steps Before Implementing a Unified Communications System:
* Assess the corporate culture to identify barriers to adoption.
* Develop a change management strategy to address concerns and align the system with company values.
* Incorrect Options Analysis:
* A. Pilot Testing:Useful later in implementation, but not the first step.
* B. Employee Accessibility:Important but secondary to addressing cultural barriers.
* D. Competitors' Systems:Irrelevant to internal resistance issues.
References and Documents of Information Technology Management:
* ITIL 4 Digital Transformation Guide (Axelos).
* "Change Management in Technology Implementation" (Harvard Business Review).

NEW QUESTION # 43
Which tool can be used to list project tasks vertically against project time frame listed horizontally?

A. PERT chart
B. Gantt chart
C. Venn diagram
D. Project model

Answer: B

Explanation:
* Definition of a Gantt Chart:
* A Gantt chart is avisual toolused to list project tasks vertically and plot the time frame horizontally.
* It displaystask durations, dependencies, and progress, helping in scheduling and tracking.
* Key Features of a Gantt Chart:
* Represents tasks as horizontal bars proportional to their duration.
* Helps identify task sequencing and overlaps.
* Incorrect Options Analysis:
* A. PERT Chart:Used for analyzing project timelines and task dependencies but not for plotting tasks against a timeline.
* B. Project Model:Not a visual tool; it's a conceptual representation of the project process.
* C. Venn Diagram:Used for illustrating logical relationships, not task scheduling.
References and Documents of Information Technology Management:
* PMBOK Guide (Project Scheduling Tools).
* ITIL Project Management Best Practices (Axelos).

NEW QUESTION # 44
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