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Pass Guaranteed Quiz C-WME-2506 - Authoritative Certification SAP Certified Associate - WalkMe Digital Adoption Consultant Training

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SAP C-WME-2506 Exam Syllabus Topics:

Topic
Details

Topic 1

Getting Started with Building WalkMe Solutions: This section of the exam evaluates the capabilities of WalkMe implementers and focuses on the practical aspects of creating and configuring WalkMe solutions. It includes understanding the WalkMe Editor, planning solution flows, creating Smart Walk-Thrus, Launchers, and ShoutOuts, and managing end-user guidance effectively. Candidates should be comfortable building initial WalkMe experiences that improve SAP usability and provide contextual help for users navigating SAP applications.

Topic 2

Starting your Digital Adoption Journey: WalkMe Fundamentals: This section of the exam measures the skills of SAP project managers and covers the foundational concepts of digital adoption within SAP environments using WalkMe. Candidates are expected to understand the value of digital adoption platforms, the basic components of WalkMe, and how these tools align with business goals. The section emphasizes knowledge of the user experience within SAP and the ability to identify opportunities for improving digital workflows through in-app guidance and automation.

Topic 3

Advancing your Skills in Building WalkMe Solutions: This section of the exam tests the advanced competencies of functional and business analysts in designing more complex and customized WalkMe solutions within SAP platforms. It requires a deeper understanding of user segmentation, advanced rules and triggers, performance optimization, and the use of analytics to refine user experiences. Candidates are expected to demonstrate their ability to design scalable and impactful guidance that aligns with SAP business processes and drives user adoption across the enterprise.

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SAP Certified Associate - WalkMe Digital Adoption Consultant Sample Questions (Q28-Q33):

NEW QUESTION # 28
Which of the following is a way to initiate a Smart Walk-Thru? Note: There are 3 correct answers to this question.

A. Activate from the Menu
B. Normalink
C. Builder Assistant
D. Survey
E. Auto-play

Answer: A,B,E

Explanation:
Smart Walk-Thrus can be initiated in several ways to guide users through processes. The correct methods include:
* Normalink(A): A Normalink is a URL-based trigger that starts a Smart Walk-Thru when a user accesses a specific link or page.
* Auto-play(D): Auto-play initiates a Smart Walk-Thru automatically based on predefined rules, such as page load or user segmentation.
* Activate from the Menu(E): Users can start a Smart Walk-Thru by selecting it from the WalkMe Menu.
The other options are incorrect:
* Builder Assistant(B) is a tool for creating content, not initiating Smart Walk-Thrus.
* Survey(C) collects user feedback but cannot trigger a Smart Walk-Thru directly.
Extract from Official WalkMe Documentation:
Per the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.2:
Smart Walk-Thrus):
"Smart Walk-Thrus can be initiated via Normalink (URL-based triggers), Auto-play (rule-based automatic start), or user selection from the WalkMe Menu, providing flexible options to engage users." The courseAdvancing Your Skills in Building WalkMe Solutionsstates:
"Configure Smart Walk-Thrus to start through Normalinks for direct access, Auto-play for automated guidance, or Menu activation for user-driven initiation, depending on the use case." Options A, D, and E are valid ways to initiate a Smart Walk-Thru.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.2: Smart Walk-Thrus.
WalkMe Editor User Guide, "Initiating Smart Walk-Thrus" Section.
Course:Advancing Your Skills in Building WalkMe Solutions, Module 6: Smart Walk-Thru Triggers.

NEW QUESTION # 29
When adding new users to an account on a platform, admins must select their permission levels. The company gets a lot of support tickets about users asking what each permission level means or asking to adjust permission levels because they were set up incorrectly. The company already has a help article that lists out all of the permission level definitions, but it isn't used often. Which of these options would be the best solution to create with WalkMe?

A. Launcher next to the field that activates a Resource
B. ShoutOut every time admins begin adding a new user
C. Smart Walk-Thru navigating users to the help Resource
D. Validation SmartTip

Answer: A

Explanation:
The issue is that admins frequently submit support tickets due to confusion about permission levels, despite an existing help article. The best WalkMe solution is aLauncher next to the field that activates a Resource, which links directly to the help article. This approach provides context-sensitive access to the documentation exactly where admins need it-near the permission level field-encouraging its use and reducing support tickets without disrupting the workflow.
The other options are less effective:
* ShoutOut every time admins add a user(A) is intrusive and not directly tied to the permission field.
* Validation SmartTip(B) is for enforcing input rules, not linking to help content.
* Smart Walk-Thru to the help Resource(C) is overly complex for simply accessing documentation.
Extract from Official WalkMe Documentation:
According to the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.3: Launchers):
"Launchers placed next to form fields can activate Resources, such as help articles, providing instant access to relevant documentation to reduce user errors and support tickets." The courseGetting Started with Building WalkMe Solutionsstates:
"For underutilized help content, place a Launcher near the relevant field to trigger a Resource,ensuring users access guidance in context to resolve confusion efficiently." Option D is the best solution to reduce support tickets by leveraging the existing help article.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.3: Launchers.
WalkMe Editor User Guide, "Using Launchers with Resources" Section.
Course:Getting Started with Building WalkMe Solutions, Module 11: Reducing Support Tickets.

NEW QUESTION # 30
Which is the syntax that you type into the developer console to check your jQuery selectors using WalkMe?

A. WMjquery InsertSelectorHere
B. walkmeJQuery("InsertSelectorHere")
C. jQuery("InsertSelectorHere")
D. wmjQuery("InsertSelectorHere")

Answer: D

NEW QUESTION # 31
When building SmartTips with multi-language support, which practice should you avoid to ensure compatibility?

A. Adding inline CSS styles for language-specific elements
B. Using the Customize tab for SmartTip text
C. Using language-independent element identifiers
D. Using "Text Is" rules within the Rule Engine

Answer: D

Explanation:
When building SmartTips with multi-language support, it's critical to ensure compatibility across languages.
The practice to avoid is using"Text Is" ruleswithin the Rule Engine, as these rules rely on specific text values that may change depending on the language. For example, a rule checking if a button's text is
"Submit" in English will fail in Spanish where the text might be "Enviar," breaking the SmartTip's functionality. Instead, use language-independent identifiers, such as element IDs or classes, to ensure rules are not affected by language variations.
The other options are acceptable or recommended:
* Using language-independent element identifiers(A) is a best practice, as it ensures consistent targeting across languages.
* Using the Customize tab for SmartTip text(B) is standard for defining multi-language content.
* Adding inline CSS styles for language-specific elements(D) is permissible, though it should be used cautiously to avoid conflicts.
Extract from Official WalkMe Documentation:
According to the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.8: Multi-Language Support):
"Avoid using 'Text Is' rules in the Rule Engine for multi-language SmartTips, as text-based rules are language-dependent and may fail when content is translated. Use language-independent identifiers like IDs or classes for reliable targeting." The courseAdvancing Your Skills in Building WalkMe Solutionsstates:
"When configuring SmartTips for multi-language support, steer clear of 'Text Is' rules, which tie conditions to specific text strings that vary by language, causing compatibility issues." Option C, using "Text Is" rules, is the practice to avoid.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.8: Multi-Language Support.
WalkMe Editor User Guide, "Multi-Language SmartTips" Section.
Course:Advancing Your Skills in Building WalkMe Solutions, Module 11: Multi-Language Best Practices.

NEW QUESTION # 32
What is the primary purpose of Digital Adoption?

A. To ensure employees and customers use digital platforms and capabilities effectively
B. To increase the number of applications used in an organization
C. To reduce IT support teams by automating all processes
D. To eliminate the need for employee training on new software

Answer: A

Explanation:
The primary purpose ofDigital Adoptionis toensure employees and customers use digital platforms and capabilities effectively, maximizing the value of software investments. Digital Adoption Platforms (DAPs) like WalkMe achieve this through guidance, analytics, and automation, helping users navigate and master digital tools to achieve business outcomes.
The other options are incorrect:
* Eliminating training(A) is not realistic; DAPs support training, not replace it.
* Increasing applications(B) is not the goal; it's about effective use of existing tools.
* Reducing IT support teams(C) is a secondary benefit, not the primary purpose.
Extract from Official WalkMe Documentation:
According to the SAP WalkMe Digital Adoption Consultant Study Guide (Section 1.1: Introduction to Digital Adoption):
"Digital Adoption aims to ensure that employees and customers effectively utilize digital platforms, enhancing productivity and user satisfaction through tools like DAPs." The courseWalkMe Fundamentalsstates:
"The core purpose of Digital Adoption is to enable effective use of digital tools by employees and customers, driving efficiency and value." Option D is the primary purpose of Digital Adoption.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 1.1: Introduction to Digital Adoption.
WalkMe Overview Guide, "Digital Adoption Defined" Section.
Course:WalkMe Fundamentals, Module 1: Understanding Digital Adoption.

NEW QUESTION # 33
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